Once your order is shipped, you will receive an email with a tracking number and a link to our carrier website. You can also track it directly in your Velocity account dashboard.
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Velocity HQ
Portland, Oregon
Store Open Now
Closes at 08:00 PM
Self Service
Frequently Asked Questions
Get instant answers to the most common queries about shipping, returns, and order tracking.
Yes. We ship to select international regions with tracked delivery and secure checkout.
Unused items can be returned within 30 days of delivery. Final sale products may be excluded.
Most products include a limited warranty covering manufacturing defects under normal use.
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